Office Max - Pissed

I bought a laptop from Office Max one year ago and the hard drive had died!I bought a two year warranty from Office Max for 100 dollars that is not worth a ***!

I am having to do all the work to get this computer fixed and I am not even having much luck! Now they are telling me that data retrieval is not covered under my 100 dollar warranty service plan. I will never purchase a laptop or anything from Office Max again! I spent an entire day trying to get in touch with the manager who was supposed to call me back and I ended having to call multiple times to reach him!

He did not sound concerned about my situation or act any way as if he was going to go out of his way to help me! This lap top is 1 year old, this should not have happened!

My fiance owns a online business and not having this laptop is very detrimental to us at this time!Office Max is not caring at all, don't depend on them to help in a time of need!

Report Comment

More Review Details

Monetary loss:
$682
Product or service
Hp Laptop Warranty
Review category
Laptops and Tablets
Review rating
2 out of 5
review #417855 by anonymous
Had an experience with Office Max? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Login
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Office Max.
Filing a new complaint about
×