Was there twice, and was told could pick up today and that the problem was fixed, went down, one man said he had been waiting and no one had been there to help him or me. This is not new, the times I was there it was long waits too, the one Tech was out in the store...Read more
DO NOT BUY A COMPUTER FROM OFFICE MAX! I bought a Dell Computer at this store just to find out that 2 1/2 months later the mother board goes out. Office Max doesn't care and bears no responsibility just wants to pass the buck onto Dell with zero resolve. I was told...Read more
Purchased a Dell Laptop Computer from the 7519 Westheimer locaton in Houston March 29, 2017. I inquired about virus protection he suggested McAfee. For $10 for 1 year I felt that was a bargain , he informed that is on sale and that regular price was $69, so I purchased...Read more
Office Max - Terrible service
Hey he cashier Zoe was not friendly no hi no nothing. Chris I’m assuming the manager just as rude, he wouldn’t even acknowledge us at all this store needs serious help in employee customer relations !!!
Office Max Customer Care Review
Terrible customer service!!!!!! Manager wouldn't give me the time of day. Had a problem with my brand new printer but without a receipt he wouldn't even talk to me.
Office Max Printing Services Review
Waiting to get some pictures printed. There is one guy working the counter and one in front of me, I have been standing here waiting 20 mins to be helped and I'm still waiting
Went to one location for a laptop, the sales guy told me they were out but a different location had 3. Get to the 2nd location and the sales guy has the nerve to tell me he doesnt care what the first location said, that he told them not to send me there because they were out as well. At this point ill never do business with office max again, waste of my time and gas.
Went to office max in delafield WI to buy a new laptop. Bought a tech bundle, took it home and in the weeks I had it I had to restart too many times to count because it would freeze up. Not to mention the battery wouldn't last more than 2 hours. I took it back to the...Read more
I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem. I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work. I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go...Read more
January 20, 2017 I went into the Office Max (in Redding Ca.) TO PURCHASE INK FOR MY PRINTER. I was charged twice. $45.03. I went to my bank and was given a copy of my statement - proving I was charged twice. Went back to talk to the Manager, Carrie. Showed her the...Read more
I didn't like
- Rip their customers off
Went office max in Woodridge, il., to have newspaper pages laminated. After asking employees about their experience in laminating similar papers, we told they have been " doing a lot of them lately.". Then proceeded to instruct me to sign a waiver for potential heat...Read more
In November, we had to order a simple file cabinet as they did not carry it in stock. This was done on Nov. 15th. They called us on December 15th and told us that it would be delivered the next day. No show. Followed up and and they stated that they could not contact...Read more
I didn't like
Required verification of EVERYTHING (phone, address, account #) THEN transferred me and required it ALL again (stating that's a different department). Took 17 minutes to just get to someone to do the rewards search and by then I was yelling. AWFUL reward system. Says...Read more
Took some media in to my local store in sandy Utah and asked if they would be able to laminate it and they assured me they could. Long story short they screwed it up and had all kind of excuses as to why they couldn't make it work. Then they had the gall to tell me...Read more
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