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DO NOT BUY A COMPUTER FROM OFFICE MAX! I bought a Dell Computer at this store just to find out that 2 1/2 months later the mother board goes out. Office Max doesn't care and bears no responsibility just wants to pass the buck onto Dell with zero resolve. I was told...
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#1035966
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Purchased a Dell Laptop Computer from the 7519 Westheimer locaton in Houston March 29, 2017. I inquired about virus protection he suggested McAfee. For $10 for 1 year I felt that was a bargain , he informed that is on sale and that regular price was $69, so I purchased...
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#1027831
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January 20, 2017 I went into the Office Max (in Redding Ca.) TO PURCHASE INK FOR MY PRINTER. I was charged twice. $45.03. I went to my bank and was given a copy of my statement - proving I was charged twice. Went back to talk to the Manager, Carrie. Showed her the...
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1.5
I didn't like
  • Rip their customers off
#1007919
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Office Max - Terrible service

Office Max
#1114721
1.6
Details
Hey he cashier Zoe was not friendly no hi no nothing. Chris I’m assuming the manager just as rude, he wouldn’t even acknowledge us at all this store needs serious help in employee customer relations !!!
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Customer service
Layout of Store
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Website

Office Max Customer Care Review

Office Max
#999410
2.7
Details
Terrible customer service!!!!!! Manager wouldn't give me the time of day. Had a problem with my brand new printer but without a receipt he wouldn't even talk to me.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
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Value for money
Warranty

Office Max Printing Services Review

Office Max
#771942
Waiting to get some pictures printed. There is one guy working the counter and one in front of me, I have been standing here waiting 20 mins to be helped and I'm still waiting
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Laptop Review

Office Max
#672137
Went to one location for a laptop, the sales guy told me they were out but a different location had 3. Get to the 2nd location and the sales guy has the nerve to tell me he doesnt care what the first location said, that he told them not to send me there because they were out as well. At this point ill never do business with office max again, waste of my time and gas.
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Went to office max in delafield WI to buy a new laptop. Bought a tech bundle, took it home and in the weeks I had it I had to restart too many times to count because it would freeze up. Not to mention the battery wouldn't last more than 2 hours. I took it back to the...
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1.0
Product
#1025900
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I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem. I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work. I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go...
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johnjohnson
johnjohnson

You will not get any help from Netgear!

1.0
#1018208
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Required verification of EVERYTHING (phone, address, account #) THEN transferred me and required it ALL again (stating that's a different department). Took 17 minutes to just get to someone to do the rewards search and by then I was yelling. AWFUL reward system. Says...
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realm188
realm188

I would have hung up on you too. Not only that, I would have slammed the phone down after telling you what's up. I'd also be glad that someone wants to protect me in some wa...

Anonymous
MakeMyDay2016

You should be glad they were willing to help you when you were yelling, had it been me I would have hung up the phone. They have every right to refuse service.

#984376
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In November, we had to order a simple file cabinet as they did not carry it in stock. This was done on Nov. 15th. They called us on December 15th and told us that it would be delivered the next day. No show. Followed up and and they stated that they could not contact...
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1.4
I didn't like
  • Misrepresentation
#984650
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Took some media in to my local store in sandy Utah and asked if they would be able to laminate it and they assured me they could. Long story short they screwed it up and had all kind of excuses as to why they couldn't make it work. Then they had the gall to tell me...
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#982168
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Went office max in Woodridge, il., to have newspaper pages laminated. After asking employees about their experience in laminating similar papers, we told they have been " doing a lot of them lately.". Then proceeded to instruct me to sign a waiver for potential heat...
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#991148
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Contact Office Max

Mailing Address:
OfficeMax Corporate Headquarters
Attention: Direct Mailing Lists 263 Shuman Blvd.
Naperville, IL 60563
Phone:
(800) 283-7674
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Office Max Products and Services

They ripped me off for $635 and refused to return it. I will never never never shop there. I going to get a lawyer.
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Anonymous
Anonymous

I went today after not finding what I needed at Wal-mart. It seemed the Albemarle store closed at 7p, as the window grates were closed and the front door was locked. However, ...

1.4
#958746
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