Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
1 comment

I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem. I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work.

I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go back to exchange it, i get treated like ***. I get a router and modem, set it up... It doesn't work.

Now to try to take it back. Your employees should have some working knowledge of the product on hand.

I've had techs at my house 3 times, they finally trace it back to the peice of *** you called a modem. Don't shop there.

Product or Service Mentioned: Netgear Router.

Reason of review: Not as described.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You will not get any help from Netgear!

You May Also Like