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Office Max - Worst customer service Ever
A manager named Michael Parrish was the ruddest most unprofessional manager that I have ever encountered ANYWHERE! I was wrong for getting upset and allowing him to take me to a bad place, but he is a manager I am a customer; he could not keep his composure in front of...
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2.3
#1189297
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Was there twice, and was told could pick up today and that the problem was fixed, went down, one man said he had been waiting and no one had been there to help him or me. This is not new, the times I was there it was long waits too, the one Tech was out in the store...
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#1126288
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Office Max - Terrible service

Hey he cashier Zoe was not friendly no hi no nothing. Chris I’m assuming the manager just as rude, he wouldn’t even acknowledge us at all this store needs serious help in employee customer relations !!!
1.6
Details
Customer service
Layout of Store
Location
Staff
Website
Olivette, Missouri
#1114721
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DO NOT BUY A COMPUTER FROM OFFICE MAX! I bought a Dell Computer at this store just to find out that 2 1/2 months later the mother board goes out. Office Max doesn't care and bears no responsibility just wants to pass the buck onto Dell with zero resolve. I was told...
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#1035966
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Purchased a Dell Laptop Computer from the 7519 Westheimer locaton in Houston March 29, 2017. I inquired about virus protection he suggested McAfee. For $10 for 1 year I felt that was a bargain , he informed that is on sale and that regular price was $69, so I purchased...
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#1027831
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Went to office max in delafield WI to buy a new laptop. Bought a tech bundle, took it home and in the weeks I had it I had to restart too many times to count because it would freeze up. Not to mention the battery wouldn't last more than 2 hours. I took it back to the...
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1.0
Product
#1025900
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I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem. I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work. I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go...
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johnjohnson
johnjohnson

You will not get any help from Netgear!

1.0
#1018208
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January 20, 2017 I went into the Office Max (in Redding Ca.) TO PURCHASE INK FOR MY PRINTER. I was charged twice. $45.03. I went to my bank and was given a copy of my statement - proving I was charged twice. Went back to talk to the Manager, Carrie. Showed her the...
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1.5
I didn't like
  • Rip their customers off
#1007919
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Office Max Customer Care Review

Terrible customer service!!!!!! Manager wouldn't give me the time of day. Had a problem with my brand new printer but without a receipt he wouldn't even talk to me.
2.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
#999410
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Contact Office Max

Mailing Address:
OfficeMax Corporate Headquarters
Attention: Direct Mailing Lists 263 Shuman Blvd.
Naperville, IL 60563
Phone:
(800) 283-7674
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Office Max Products and Services

Went office max in Woodridge, il., to have newspaper pages laminated. After asking employees about their experience in laminating similar papers, we told they have been " doing a lot of them lately.". Then proceeded to instruct me to sign a waiver for potential heat...
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#991148
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