Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Office Max - Complaint
16 copies faxed to a toll free number almost $29.00 that is a ripoff. I don't understand because when you faxed documents your Company dosen't use the ink and to a toll free number? Wow

User's recommendation: Not to visit Office Max.

View full review
ID
#2985008 Review #2985008 is a subjective opinion of poster.
Cons
  • Price gouging
Loss
$29
Preferred solution
Full refund
New Reviewer

Refusal to give me credit that said save 79 cents NOW.

Refused to give me credit from coupon that said save now at St Thomas Virgin Islands OfficeMax The store even removed the discount stickers after I left. I know because I returned to the store an hour later.

User's recommendation: Boycott OfficeMax.

View full review
ID
#3775230 Review #3775230 is a subjective opinion of poster.
Location
Tutu, Virgin Islands, U.s.
Preferred solution
Apology

Fedex manger issue

need some help with an issue at store 6468, we use your location to ship products we mfg and send out to our customer, we were in today to drop off items, the item we dropped off on 2-3-22 was still sitting on the floor. I spoke with the manager and asked if fedex has been picking up every day he said they have. I then asked why the part on the floor that I dropped off on 2/3/22 as of today 2-8-22 was still there! his reply fed ex guys lazy and a xxxx which I wouldn't disagree with but think it's also the responsibility of staples employees to make sure all items get taken each pick up? Thank you for looking into this matter.

User's recommendation: nope.

View full review
ID
#3326554 Review #3326554 is a subjective opinion of poster.
Location
Clayton, North Carolina

Disrespectful Employees

My wife and I went to the store (Office Max, Greensburg, PA) to pick up some pens and copy paper, as soon as we arrived at the store these employees automatically profiled us and started to harass us. We are individuals who take our time shopping, put items in the...
View full review
View full review
1 comment
#2121197

You know you were dead wrong opening sealed packages that the store will probably have difficulty selling now, if they are able to sell the items at all. You sound like a very self-entitled and selfish person. The store should have requested you be trespassed from coming back.

ID
#3279140 Review #3279140 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

I bought a HP cartridge for my printer black XL it was expensive. The expiration date was stamped May of 2023.

I bought an HP cartridge for my printer black XL it was expensive. The expiration date was stamped May of 2023. I waited forty days to open and use the cartridge to find out it was dried up ink and it was printing in stripes, non usable. I took it back to Office Max for an exchange and actually had to debate with the manager, in front of other customers, he refused to exchange the cartridge. I am appalled at the service given to me. I will be shopping elsewhere, I am a person who can least afford this kind of problem.

User's recommendation: Shop elsewhere.

View full review
ID
#3256642 Review #3256642 is a subjective opinion of poster.
Location
Portland, Oregon
Loss
$10
Preferred solution
Full refund

Very nasty at counter and did not want to help. Empty store that looks like going out of business.

It has been a horrible store for years. Treating customers badly- elder abuse!!! A terrible culture that starts at the top. Hard to change Something that has gone on from the day they opened the store!!!

User's recommendation: Get nice employees and go to Office Depot.

View full review
ID
#3039667 Review #3039667 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dissatisfied with customer service

My husband purchased a small plastic footstool on 10/2 for use in my office. Our local store did not carry it, necessitating driving 45 minutes away to purchase. When found, box was damaged, clerk assured him it was in good condition. When opened it was evident the...
View full review
View full review
ID
#3022414 Review #3022414 is a subjective opinion of poster.
Location
Sacramento, California
Cons
  • Rude rude and disrespectful unprofessional
Loss
$32
Preferred solution
Full refund

Dishonest Employee

Your "Ready for Pick Up" notices caused significant problems. I received a text message as well as this email(below) stating that my order was ready for "pick up". The order was an office chair which I also paid to have assembled. I drove to the store to pick up my...
View full review
View full review
ID
#3014646 Review #3014646 is a subjective opinion of poster.
Location
Brunswick, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Discriminatory toward Spanish race

Calvin Store manager, very rude, unprofessional, discriminatory toward Spanish people. Store did not want to do exchange and kept sale tax of previous sale/purchase.
View full review
ID
#2980860 Review #2980860 is a subjective opinion of poster.
Pros
  • Good office supply
Cons
  • Very unprofetional
  • Discriminatory customer services
Loss
$10
Preferred solution
refund of my money
New Reviewer

Tech and customer service

Purchased a computer from OM, within a yr, kaput.I also purchased tech support. Took it in to get repaired and the tech said no receipt when you leave your computer. Asked for a Mgr, she said nope, no receipt along with being the rudest person I have ever seen in customer service. I left with my computer, went next door to Best Buy and was instantly helped. Morse Rd Ohio location.Mgr is horrible.

User's recommendation: Don't shop at Morse Rd Office max.

View full review
ID
#2796159 Review #2796159 is a subjective opinion of poster.
Cons
  • Rude rude and disrespectful unprofessional
  • Lack of concern for the customer
  • Customer service
Loss
$129
Preferred solution
Let the company propose a solution
New Reviewer

Complaint

Product description is wrong. When trying to talk to someone your get no where! You get someone from overseas and bad English and there will never be a supervisor available!

User's recommendation: Do not recommend buying on line no customer service.

View full review
ID
#2640559 Review #2640559 is a subjective opinion of poster.
Cons
  • Rude rude and disrespectful unprofessional
  • Customer service
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Service

I bought Brother laser copier from Office Max and in addition to manufacturer warranty I purchased additional 1 year warranty. After a couple of months of usage, copier broke and is not usable. Multiple calls and personal appearance did not bring any intervention on the part of the store nor manufacturer, and they all sent me to on line to solve this matter. In vein. So much time lost.
View full review
ID
#2623243 Review #2623243 is a subjective opinion of poster.
Loss
$300
Preferred solution
Deliver product or service ordered
New Reviewer

Information

My card was used in theft... Need my funds released .. was about a week ago.... Time us short........., 520 610 ****........ Christopher scott walker......,,.....614 e 6,th St... casa grande az 85122 5** ** 3957.... 379830****07003 amex.. amex and athority have been alerted
View full review
ID
#2431938 Review #2431938 is a subjective opinion of poster.
Service
Office Max Manager
Loss
$345
Preferred solution
Release svcou

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Didn't return the money amount in my return.

They didn't refund the whole amount in my return. They gave me a coupon. The return happened within two days and the item was online and never even picked up.

User's recommendation: Don't buy online if you want to cancel with all of your money returned.

View full review
ID
#2402159 Review #2402159 is a subjective opinion of poster.
Location
Orem, Utah

I lost $700 at homestead store

I went back to copy machine gone that quick l reported to off duty worker she stated that run cameras backgold
View full review
ID
#2287319 Review #2287319 is a subjective opinion of poster.
Location
Canton, Georgia
New Reviewer

Poor management

Brenda the manager at homestead office max needs more training she very rude no patient customer service she lacking on
View full review
ID
#2286278 Review #2286278 is a subjective opinion of poster.
Location
Atlanta, Georgia

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article